User Research
Research Summary
My research goal was to determine if features like social
sharing, mobile payments, and money transfers could be
effectively integrated into a retro arcade setting.
To understand how modern mobile technology could enhance the
arcade experience, I interviewed 5 adults aged 25-50 who
regularly use mobile devices for social interactions,
payments, and planning group activities.
research results
My user study identified the following key pain points:
1
Purchase Flexibility
Users desire the option to purchase either game tokens or
digital game credits
2
Token Distribution
Frequent players and groups find distributing tokens
cumbersome
3
Activity Tracking
stat nerds lack a way to track their arcade habits and
high scores